Why doing business with us.

You bought JIRA and Confluence because you have an agile, reliable and results driven software organisation, with a need for enterprise class tools at a decent price, and you are looking to adapt these tools to your existing processes.

We are able to tailor Jira and Confluence to your needs.

Get the job done.

Our experience with all phases of software product development - from initial inception, over detailed use cases, project follow-up using scrum, code reviews and continuous integration - is a guarantee that we understand your business.

iDalko understands software development.

About iDalko

We provide programming and customization services, using agile methodologies for delivering quality products. Supported by Atlassian tools, we track very closely any priority changes, and deliver working releases in short iterations.

We take pride in a job well done.

Idalko
Floraliënlaan 318
2600 Berchem
Belgium

Phone: +32.3.230.72.72
Fax: +32.3.303.64.71

www.idalko.com
Get more information on our activities

iDalko is creating a template repository containing templates for many different use cases including

• Product Mangement
• Use case management
• Test case management and execution
• Ticketing and helpdesk organisation
• HR processes (Recruiting, holidays, ...)

These templates enhance the functionality of JIRA and Confluence and simplify their organisational adoption.
Have a look at the use case management template found here.

If you are interested to use these templates or want to contribute to the template yourself, send us an email at info@idalko.com

iDalko is a consulting company dedicated to Atlassian products. We help you in various areas to make use of the full potential these tools offer

Installation services

iDalko can help to set up Atlassian products the right way, the first time. Installations and upgrades are critical steps in providing the right environment for your team.

Activities include:

• Application installation
• Database configuration
• Plug-in installation and configuration
• Work-flow configuration
• Server administration set-up and documentation
• Backup and restore, set-up and validation.
• User Management and integration into external directories
• Security check (OS and Application level)
• Integration into your existing source code control systems
• Documentation
• Setup Application links

Upgrade services

Atlassian releases new versions of their tools at a high rate. For highly customized environment, such an upgrade might be a daunting tasks, as the upgrade process requires a step by step approach with many checkpoints.

A typical upgrade project includes

1. Define upgrade acceptance criteria.
2. Setting up a test environment
3. Perform an upgrade on the test environment
4. Run the acceptance criteria
5. Perform the upgrade on the production environment during office downtime
6. Run the acceptance criteria
7. Document the upgrade.

Of course this approach depends highly on the actual situation on site.

Customizations

Atlassian applications offer a potentially bewildering array of features and customization points.
iDalko can customize your Jira or Confluence environment to fit your needs. Our in-depth knowledge and experience in software delivery allows us to take capabilities to the next level for your organization.

Activities include:

• JIRA Project customizations (work-flows, schemes, ...)
• Integration of Jira with external systems (ie. for the purpose of invoicing).
• Confluence theme customization using Adaptavist Theme Builder.
• Setup of advanced templates for structured data entry using scaffolding plug-ins